Jackie Krnic is the Director of Operations at Ballantyne Dentistry in Charlotte, North Carolina and a coach with Sunrise Dental Solutions. She graduated from the University of North Carolina with a bachelor’s degree in Anthropology and a minor in Psychology and spent the next 10 years in the service industry. Jackie eventually decided to make a change seeking a more fulfilling career where she could use her talents to help others. She was accepted into a two-year dental assisting program and graduated with honors and her CDA. While she was finishing her degree, she interned with Dr. Joseph Hufanda and Dr. Christian Yaste. They immediately knew that Jackie had incredible potential and offered her a dental assisting position in their practice. In the past eleven years, Jackie has taken on various roles and leadership positions at Ballantyne Dentistry. Her enthusiasm, dedication, and passion have opened opportunities for her to advance within the organization and her fellow team members look to her as an example of a true leader.
Dr. Phelps can deeply empathize with the dentists he coaches and trains because he has walked many, many miles in their shoes. He knows the struggles of having to balance being a successful clinician as well as asavvy marketer in today’s
world where patients have more information and options than ever before. Getting the right type of patient through the door, having them accept a treatment plan, and reliably growing your business requires several skills, and often ones that aren’t taught in dental school.
After investing hundreds of thousands of dollars learning from true experts in business such as Dan Sullivan, Kathy Kolbe, Robert Cialdini and Dr. Anthony Feck, Dr. Phelps was able to find what works, not just for him, but for anyone hoping to grow and thrive as a dentist.
A Track Record of Success
When Dr. Phelps gives talks at conventions today, he receives quite the introduction. During his first seven years as a general dentist, he was able to grow his revenue by a factor of 10 and expand from one fee for service location to four. From there, he was able to sell two practices for a profit (the two most successful ones) so he could focus on his “slower” locations. Each went on to have two consecutive years of $1,000,000 growth, and he ultimately earned as much as he did with four locations.
On top of this, he is a certified Kolbe Trainer as well as a Cialdini Method Certified Trainer who is an expert in the science of ethical influence and persuasion. His work has been featured in publications such as Dental Economics, Dental Practice Management, Dental Products Report, Dentistry IQ, and Remin Media.
In recognition of his work, Dr. Phelps was nominated by his peers and selected to receive the Doctor’s Choice National Dental Award in 2016 and 2018. In 2020, he was recognized by the Global Summits Institute as being one of the Top 100 Dentists in the World.
All of these accolades speak to one thing-whatever he is doing delivers results and does so consistently.
Results
That Speak
For Themselves
Of course, while Dr. Phelps’ CV is impressive, it’s not why you’re here. You want to grow your practice and bring your career goals to fruition, and he’s ready to show you, step-by-step, exactly what to do.
Before you think that he’s only going to share what personally worked for him given his unique circumstances, be sure to take a little time to listen to and read what some of the dentists he has helped over the years have to say. Their words put into perspective what Dr. Phelps is able to offer.